Read the instructions carefully before applying!
Instructions to Applicants
- Apply through the Microsoft Forms Application, linked here.
- If you have a work study award in your financial aid package you should apply to the “WORK STUDY Library Delivery Services Student Assistant – Fall 2026” post.
- Applications submitted directly to Handshake will not be reviewed.
Now Hiring for:
- Fall 2026 – Training in July and August
- If you are unable to train in July or early August you may still apply. We will contact you if a shift matching your availability opens mid-semester.
- Due to the large number of applications we receive, we cannot contact individuals about the status of their application. If we are interested in setting up an interview with you, we will contact you directly. Otherwise, you will not hear from us. Please do not contact us to ask whether we are hiring or to ask about the status of your application. Other questions related to the position can be directed to libdelivery@buffalo.edu.
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The University at Buffalo Libraries are seeking motivated Delivery Services student assistants to support our library services across multiple campus locations. Join a dynamic team dedicated to enhancing the library user experience and providing exceptional customer service.
Position Details
Start Date: July 2026 or during semester; continued employment contingent on performance
Hours: Part-time (up to 20 hours per week during the semester). However, during the summer shifts may be as little as 1 or 2 per week.
Commitment: Minimum one-year position
Locations: Abbott or Lockwood Library
Representative Responsibilities
Library student assistants will work in one or more of the following roles:
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Customer Service & User Engagement: provide superior customer service to a diverse library user population; assist patrons with library technologies (scanners, printers, microfilm readers, media players); engage with patrons at tabling or social events; maintain a welcoming environment by enforcing policies; collect data on library usage
- Qualities of successful candidates: outgoing, empathic and ready to help, able to quickly adjust and learn new service workflows, comfortable with enforcing policies, skilled at deescalation
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Fulfillment & Collection Management: pulling requested items, scanning and transiting requested items, emptying book drops, shelving returned material, shelf reading, shifting books, searching for missing items
- Qualities of successful candidates: extremely detail-oriented, enjoys repetitive work, comfortable with active environments (pushing, lifting, stooping), prefers behind-the-scenes work
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Document Delivery & Lending: search for requested material; scan requested articles and book chapters; search for and package requested materials to be sent to partner libraries
- Qualities of successful candidates: able to master complex workflows, detail-oriented, able to review work for quality-assurance purposes
Required Qualifications
- Current University at Buffalo student enrollment
- Domestic students must be enrolled for at least 1 credit
- Ability to commit to a minimum one-year position
- Graduating Summer 2027 or later
Preferred Qualifications
- Valid social security number
- Library experience
- Enrolled in an Information & Library Sciences degree program or minor
Work Environment
- Multiple on-campus library locations
- Requires ability to: concentrate on detailed tasks with frequent interruptions; sit, stand, and move throughout library and adjacent campus buildings; occasionally reach, bend, stoop, crouch, and balance
- Potential exposure to dust and newsprint in library settings
Application Information
- Due to high application volumes, only candidates selected for an interview will be contacted
- Do not inquire about application status or visit a service desk to speak to staff
- Interview offers will be made on an as needed basis.
- Questions: libdelivery@buffalo.edu
